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We aim to provide an efficient and personalised claims collection service. An underwriting agency is in a unique position in managing relationships between client and underwriter. All parties must be treated reasonably and objectively so that legitimate claims are paid efficiently and our relationship is maintained over the longer term.
The benefits of our claims service are:
- We collect from insurers and we pay claims quickly, thanks to a well organised structure and long term relationships with
the market;
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We can appoint an adjuster immediately to accelerate the claims process;
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Commercial reality is paramount;
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Our documentation is clear and understandable;
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Our staff operate in the language of the claimant or their broker;
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Our staff have in depth knowledge of the policies sold to assist claimants with the claims process and in any technical matters;
- We are able to offer a more personalised service when handling claims.
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